Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: July 18, 2025
1. Information We Collect
Personal Information You Provide
When you use RSVPly, we collect information you voluntarily provide, including:
- Event Creator Information: Your email address (required for event management and verification)
- Event Details: Event title, type, date, time, location, description, and any uploaded images
- RSVP Information: Guest names, email addresses, and guest counts submitted through your event websites
- Optional Information: Event passwords for protected events
Automatically Collected Information
We automatically collect certain information when you use our service:
- Technical Information: IP address, browser type, operating system, and device information
- Usage Data: Pages visited, time spent on our service, and interaction patterns
- Cookies: Session cookies for authentication and service functionality
2. How We Use Your Information
Primary Uses
- Service Delivery: Create and host your event websites
- RSVP Management: Collect, store, and display RSVP responses
- Authentication: Verify your identity for dashboard access via email-based codes
- Email Notifications: Send RSVP confirmations and access codes
- Data Export: Provide CSV exports of your RSVP data
Secondary Uses
- Service Improvement: Analyze usage patterns to improve our platform
- Technical Support: Troubleshoot issues and provide customer support
- Security: Protect against fraud, abuse, and unauthorized access
- Legal Compliance: Comply with applicable laws and regulations
3. Data Ownership and Control
Your Data Belongs to You: All RSVP information collected through your event websites belongs to you, the event creator.
We provide you with complete control over your data:
- Access: View all RSVPs through your secure dashboard
- Export: Download your RSVP data in CSV format at any time
- Management: Control who can access your event through password protection
4. Information Sharing and Disclosure
We Do Not Sell Your Data: We never sell, rent, or trade your personal information to third parties.
Limited Sharing
We may share your information only in these specific circumstances:
- Service Providers: Third-party services that help us operate our platform (email delivery, hosting, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfer: In the event of a merger, acquisition, or sale of our business
- Protection: To protect the rights, property, or safety of RSVPly, our users, or others
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption: All data transmission is encrypted using industry-standard protocols
- Access Controls: Limited access to personal information based on business need
- Regular Updates: Security patches and updates are applied promptly
- Monitoring: Continuous monitoring for security threats and vulnerabilities
Important: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information as follows:
- Event Data: Event websites and details are retained indefinitely after creation
- RSVP Data: RSVP information is retained for the lifetime of the event
- Email Addresses: Stored for verification and notification purposes
- Images: Uploaded images are stored securely and associated with your event
- Technical Data: Log files and technical information are retained for up to 12 months
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Export your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us at support@rsvply.com.
8. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Authentication: Maintain your logged-in status
- Preferences: Remember your settings and preferences
- Analytics: Understand how our service is used
- Security: Protect against fraud and abuse
You can control cookie preferences through your browser settings.
9. Third-Party Services
RSVPly integrates with third-party services for enhanced functionality:
- Email Delivery: For sending RSVP confirmations and access codes
- Payment Processing: For secure payment handling via Paddle
- Cloud Storage: For storing uploaded images and event data
- Analytics: For understanding service usage and performance
These services have their own privacy policies, which we encourage you to review.
10. International Data Transfers
RSVPly is hosted in the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
By using our service, you consent to the transfer of your information to the United States and other countries that may have different data protection laws than your country of residence.
11. Children's Privacy
RSVPly is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
Your continued use of RSVPly after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Email: support@rsvply.com
Response Time: 24-48 hours
Privacy Requests
Email: privacy@rsvply.com
Response Time: 30 days maximum
Your Trust Matters: We are committed to protecting your privacy and handling your data responsibly. If you have any concerns about how your information is handled, please don't hesitate to contact us.